Legal notice
Seller information
The online store protective-cases.eu is operated by:
„MEDIAPARK” obrt za audio i video usluge i trgovinu, owned by Dražen Kovačević
Mihovila Krušlina 15
10290 Zaprešić
Croatia
Croatian tax identification number (OIB): 95452162371
Craft registration number (MBO): 92398162
Register: Croatian Crafts Register (Obrtni registar Republike Hrvatske)
Online store: protective-cases.eu
Contact
Email: prodaja@mediapark.hr
Phone: +385 98 800 422
Physical store, contact, complaints and returns
Peli Case Shop
Tomislavova 11
10110 Zagreb
Croatia
Opening hours: Monday–Friday, 10:00–14:00
Consumer complaints
Consumers may submit a written complaint:
- in person at Peli Case Shop, Tomislavova 11, 10110 Zagreb, Croatia
- by post to Peli Case Shop, Tomislavova 11, 10110 Zagreb, Croatia
- by email to prodaja@mediapark.hr
Receipt of a written complaint will be acknowledged without undue delay.
We will respond to written consumer complaints in writing no later than 15 days from the date of receipt and clearly state whether the complaint is considered justified.
Supervisory authority
Compliance with Croatian e-commerce, trade and consumer protection legislation is supervised by:
State Inspectorate of the Republic of Croatia – Market Inspection
Prices and additional charges
Product prices are displayed in euros (EUR).
Information concerning applicable taxes, delivery charges and any other additional costs relating to the order is displayed to the customer before the order is confirmed.
Applicable law
The operation of this online store and contracts concluded through protective-cases.eu are governed by the laws of the Republic of Croatia.
For contracts concluded with consumers residing in other countries, this provision does not restrict or exclude any protection granted to the consumer by mandatory provisions of the law of the country of their habitual residence where such provisions apply.
Detailed information concerning ordering, payment, delivery, the right of withdrawal, returns, complaints and other customer rights is available in our Terms and Conditions, Return and Refund Policy and other legal documents available on this website.